FAQ

All of our candles are hand-poured in small batches. We use soy wax with phthalate-free essential and fragrance oil , cotton wicks and come in reusable tin vessels with wooden engraved lids.

For optimal fragrance development, it's important to achieve a full melt pool when burning your essential oil candle. If you notice that the wax isn't melting completely across the surface after burning for a while, try trimming the wick slightly shorter and allowing the candle to burn for a longer period. Additionally, consider the size of your candle relative to the room. If you're in a larger space, an 8 oz candle might not provide enough fragrance coverage. You may want to use a larger candle size or consider using multiple candles strategically placed around the room. If you've tried these suggestions and are still experiencing issues with your candle's performance, please don't hesitate to reach out to us at hello@thegoodmantra.com. We're ensure you have the best candle experience possible.

NEVER LEAVE A BURNING CANDLE UNATTENDED! Extinguish all candles when leaving a room or going to sleep.

NEVER use a candle as a night light.

KEEP burning candles away from children and pets.

DO NOT place near flammable objects such as curtains, walls, bedding, papers, etc.

KEEP candle free of wick trimmings or other foreign matter that could be a fire hazard.

Make sure the candle is placed on a stable, heat resistant level surface.

Avoid burning in drafts such as open windows, ceiling fans and air currents. Extinguish if flame becomes too high or if flickering repeatedly.

Keep wick trimmed to 1/4 inch at all times to avoid carbon build up. Allow candle to cool before trimming wick or relighting.

Never extinguish candles with water. The water can cause the hot wax to splatter.

All of our Space Cleansing Sprays are hand-poured in small batches. With phthalate-free essential and fragrance oil. Each comes in a matte black reusable spray bottle.

If you're having trouble smelling your space cleansing spray, try shaking the bottle gently before each use to blend the essential oils, as they may have settled. Additionally, consider the size of the room and the level of ventilation. Larger rooms may need more spray , and ensuring good air circulation can help distribute the scent more effectively. Be mindful of how you store your space cleansing spray. Always in a cool, dark place to preserve its potency and effectiveness.

HIGHLY FLAMMABLE. EXTERNAL USE ONLY.

Do not ingest. If swallowed, do not induce vomiting. Drink a glass of water or milk.

DO NOT spray on a naked flame or any incandescent material.

KEEP AWAY from heat, sparks, open flames, and hot surfaces.

KEEP OUT of reach of children and pets.

Contact with product may cause eye or skin irritation. If eye contact occurs, flush thoroughly with water. Remove contact lenses, if present and easy to do. Continue rinsing. If skin contact occurs, rise with water.

DO NOT dispose in drain or soil. Store room sprays in a cool, dry place to retain the scent and its effectiveness. If stored correctly, room sprays should last longer than 12 months.

DIRECTIONS: Spray 2-3 pumps throughout the immediate space and refresh as needed.

For best results, spray close to linen fabrics approximately 10 inches away for longer-lasting fragrance.

The aroma can last up to several hours.

All of our Smudge Melts are hand-poured in small batches. We use soy wax with phthalate-free essential and fragrance oil and ethically source Palo Santo Sand.

To get the most fragrance out your smudge melts, it's crucial to use a suitable wax melter or warmer designed specifically for this purpose. Tea light warmers may not achieve the necessary temperature for effective wax melting. When using smudge melts, ensure they fully melt and form a complete melt pool in the warmer. This allows the fragrance to fully develop and permeate the room with scent. Adjust the quantity of wax melts based on the size of your melter and desired fragrance strength, avoiding overcrowding to promote even melting. Consider the size of the room when using wax melts; larger spaces may require multiple warmers or more melts to adequately scent the area. Allow some time for the melted wax to release its fragrance into the room after melting. If you encounter any issues with your smudge melts or need further guidance, please reach out to us at hello@thegoodmantra.com. We're here to ensure you get all the good vibes for out smudge melts.

WARNING: To prevent fire or injury: Remove packaging before use.

Use only in tea-light warmers or UL listed electric warmers approved for wax melts.

Read and follow all instructions provided with your warmer before use.

DO NOT leave melter unattended while in use.

Keep out of reach of children and pets.

DO NOT add water.

DO NOT melt on stovetop or in non-approved appliances.

Use only in well ventilated areas away from flammable objects.

Discontinue use if dish contains less than 1/2" of wax. ENJOY!

Processing typically takes 1-3 days. Once your order ships, we'll promptly email you with shipping and tracking information.

Please note that unexpected shipping delays are beyond our control.

If you have any questions or concerns about your shipment, feel free to reach out HERE

We take great pride in ensuring that your items are thoroughly inspected before shipping and packaged with the utmost care and quality.

In the unlikely event that you receive a damaged package, please take photos on the same day of delivery and send them to us promptly. Unfortunately, we're unable to honor claims for damaged packaging beyond the day indicated by the delivery company's tracking information.

Our goal is to ensure all our customers have a fantastic buying experience, and we are committed to making things right. Please click here fill out the form on the return link below.

If your package has been marked as delivered but hasn't arrived, we would be happy to start an investigation with the carrier.

If the carrier can confirm the package was misdelivered, we will issue a replacement order or gift card. If the carrier's findings show the package was delivered to the correct address, a police report may need to be filed.

Please contact us by clicking HERE to report a missing package so we can start an investigation and help find a solution that best fits your needs.

You can refuse to accept your package at the time of delivery. However, if you refuse delivery of your order, we will issue a refund for the subtotal of your order minus a $7.99 return shipping & handling fee per package that is refused.

Unfortunately, once an order has been submitted, we are unable to make any changes or cancellations. We strive to process orders quickly and efficiently, making it challenging to modify them once they are placed.

Address issues are time-sensitive. Unfortunately, we have a limited window for updating shipping information on orders. However, if the order has already started processing and it's too late to change the address internally, we may still be able to help you by contacting UPS on your behalf and request an address change. Please keep in mind UPS charges to change addresses. UPS will charge a $10 address change fee. Failure to pay the invoice promptly can result in the package being delivered to the wrong address. Change Address Request HERE If an order has the wrong address and has already been delivered, we recommend visiting the address placed on the order and retrieving the package.

We accept various payment methods, including major credit cards, PayPal, Amazon Pay, Afterpay, Klarna Payments, Google Pay, and Shop Pay. If you are unable to find your preferred payment method while using a desktop browser, we suggest you explore more payment options beyond the express checkout. To do this, click on "Continue to Shipping," select a shipping method, and then you will be provided with additional payment methods to choose from.